What subscriptions do you offer?

We offer three levels of subscription which we refer to as Bronze, Silver and Gold membership. Bronze is free and will allow you to access articles written for the website, Silver grants you additional digital access to the monthly magazines and a number of back issues in pdf download format, online page turner and website pages. Our Gold membership has the addition of a print issue delivered to you by post. 

Why start a subscription?

With a Gold Membership subscription not only will you save 34% on the cover price, you can look forward to having your favourite magazine delivered directly to your door every month. You can also be happy in the knowledge that you’ll not miss an issue, or have the trouble of going to the shops to buy a copy. Subscriptions also make a thoughtful gift, what better than giving the gift of yoga!

So how do I buy a subscription?

You can view the full range Gold Memberships which include printed issues here. Simply select the country that you reside in, the issue you wish to start from, and add to your basket! If you have a promotion code, you can enter it at the checkout. You can also subscribe to the magazine digitally with a silver membership, you will be able to choose from having a simple page turner version of the printed magazine, or a pdf download. Details of Silver Membership can be found here. If you'd like a digital app version you can subscribe via Pocketmags here. Please note that only the Gold Membership includes a printed version. 

Do you deliver subscriptions outside of the UK?

Yes, we deliver to all parts of the world. If you are in Europe, please select ‘Europe’ in the country selection. If you are outside Europe, please select ‘Rest of the World’ as your country. 

Can I choose when my subscription starts?

Yes! There are two options to choose from; the current issue, or the next issue. If you would like an alternative start date, please contact us on 01787 224040.

How will my subscription be confirmed?

You will receive an email with your order details. Please note that it is not compulsory to set up an account with us when you subscribe, but the option is there. If you have any questions about your subscription, please email subscriptions@primeimpact.co.uk with the magazine title, full address details and your order number, where possible.

How do I renew a subscription?

Subscriptions run continuously on a month to month basis which you can cancel at anytime. Payment will be taken automatically on the same day each month. So if you subscribed to Silver or Gold membership on the 17th of the month for example, the subscription fee will be taken the following month on the 17th and every month until you cancel. To cancel your membership, simply log into you account and use the cancel button. You can also update your payment information within your account. Please note, we do not store any card details. 

How do I edit my subscription address?

If you need to make any changes to your subscription details you will need to update them within your account. Simply log in and update your postal details. 
If you have any issues, please e-mail subscriptions@primeimpact.co.uk

How do I order a subscription as a gift?

You can order a gift subscription by contacting our office on 01787 224040 where will be be happy to take the details. 

When will my subscription gift arrive?

If you entered a promotional code for a free gift, and you qualify for the gift, it will be sent directly from the company providing the product(s). Please allow 4-6 weeks for this to arrive. If you have any queries, or you do not receive your gift within this time, please email subscriptions@primimpact.co.uk with the magazine title, full address details and order number, where possible.

My magazine/order hasn't arrived, what shall I do?

Please email hannah@primeimpact.co.uk with the magazine title, full address details and order number, where possible, and we will try our best to sort it out for you.

What if I want to cancel my subscription?

If for any reason you are unhappy with your subscription, the buyer has the right, in addition to the buyer’s other rights, to cancel the contract and receive a refund for any un-mailed issues of the subscription, less the value of the subscription gift.  To cancel the contract the buyer must write to Prime Impact Events & Media, Subscriptions Department, Park House, The Business Centre, Earls Colne Business Park, Earls Colne, CO6 2NS. Any issues already posted out to the buyer will not be refunded.