Privacy Policy & UK GDPR Notice

This Privacy Policy explains how Prime Impact Events & Media Ltd (“we”, “us” or “our”) collects and uses personal data in connection with OM Yoga & Lifestyle Magazine, www.ommagazine.com, subscriptions, enquiries, newsletters, competitions and related services.

1. Who is responsible for your personal data?

Prime Impact Events & Media Ltd is the data controller for the processing described in this notice. We are registered in England and Wales under company number 03220574. Our registered office is 47 Butt Road, Colchester, Essex, United Kingdom, CO3 3BZ.

Privacy enquiries can be sent to privacy@primeimpact.co.uk. You can also contact us at hello@ommagazine.com or +44 (0)1787 224040.

2. Personal data we may collect

• Identity and contact data, such as your name, email address, telephone number and postal address.
• Subscription, order and transaction data, such as the products or subscriptions you buy, delivery details, payment status and order history. Payment card details are normally handled by the relevant payment provider rather than stored by us in full.
• Competition and prize draw data, including your entry details, eligibility information and, if you win, information needed to verify and deliver the prize.
• Marketing preferences, including newsletter sign-ups, consent records, opt-outs and communication preferences.
• Communications and enquiry data, including messages sent through forms, email, telephone or social media.
• Technical and usage data, such as IP address, device/browser information, pages viewed, referral information and interactions with the Website, where collected through server logs, cookies or similar technologies.
• Account information, if account or subscriber-login functionality is provided, such as username, authentication records and account preferences.
• Content you choose to send us, such as letters, photographs, contributor submissions or feedback.

We do not intentionally ask for special category personal data through ordinary Website forms. Please do not send sensitive health or other special category information unless it is genuinely necessary and we have asked you to provide it.

3. How we collect personal data

• Directly from you when you subscribe, buy, register, enter a promotion, join a mailing list, complete a form, contact us or submit content.
• Automatically when you use the Website, through server logs, cookies and similar technologies, subject to your cookie choices where consent is required.
• From service providers involved in payments, fulfilment, event or subscription administration, where they are permitted to share the information with us.
• From publicly available sources or business contacts where relevant to editorial, advertising, contributor or commercial relationships.

4. How and why we use your data

5. Marketing communications

Where consent is required, we will ask for it separately. In particular, entering a competition or prize draw does not require you to agree to receive marketing. You can unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us.

We may keep a minimal suppression record after you unsubscribe so that we can respect your preference.

6. Cookies and similar technologies

We use cookies and similar technologies for purposes such as security, essential Website functions, preferences, analytics and, where enabled, advertising or campaign measurement. Non-essential cookies will only be used where the applicable consent requirements have been met. See our Cookie Policy and Cookie Settings for more information.

7. Who we share personal data with

• Website hosting, technology, security and IT service providers.
• Payment processors, subscription platforms and order/fulfilment providers.
• Email, CRM, customer-service and marketing service providers.
• Analytics and advertising technology providers where enabled and permitted by your choices.
• Prize partners and fulfilment providers where necessary to administer a competition or deliver a prize.
• Professional advisers, insurers, auditors and regulators.
• Law enforcement, courts or public authorities where disclosure is required or permitted by law.
• A buyer, investor or successor if all or part of our business is reorganised, sold or transferred, subject to appropriate safeguards.

We do not sell personal data to advertisers.

8. International transfers

Some service providers may process personal data outside the United Kingdom. Where UK data protection law requires safeguards for an international transfer, we will use an approved transfer mechanism or rely on another lawful basis for the transfer, and take reasonable steps to protect the data.

9. How long we keep personal data

We keep personal data only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, dispute-resolution and security requirements. Retention periods vary by record type. As a general guide:

• Order, subscription and financial records may be retained for up to six years or longer where required by law or an active dispute.
• General enquiries are normally kept only for as long as needed to deal with the enquiry and any reasonable follow-up.
• Competition entry data is normally deleted or anonymised after the promotion has been concluded and any reasonable claim or verification period has passed, unless a longer period is required by law or for a dispute.
• Marketing data is kept while you remain subscribed or while we have a lawful reason to contact you, with suppression records retained as necessary to respect opt-outs.
• Cookie and analytics data is retained in accordance with the periods shown in our Cookie Settings or relevant service configuration.

10. Your data protection rights

Depending on the circumstances, you may have the right to:

• ask for access to your personal data;
• ask us to correct inaccurate or incomplete data;
• ask us to erase personal data;
• ask us to restrict how data is used;
• object to processing based on legitimate interests or to direct marketing;
• receive certain data in a portable format;
• withdraw consent at any time where processing is based on consent; and
• complain to the Information Commissioner’s Office (ICO).

To exercise a privacy right, contact privacy@primeimpact.co.uk. We may need to verify your identity before acting on a request.

You can complain to the ICO at ico.org.uk. We would welcome the opportunity to address your concerns first.

11. Children

The Website is intended for a general audience and is not designed to collect personal data from children under 13 through online services. If you believe a child has provided personal data to us inappropriately, please contact us so that we can review and, where appropriate, delete it.

12. Security

We use appropriate organisational and technical measures designed to protect personal data. However, no internet transmission or storage system can be guaranteed to be completely secure.

13. Changes to this policy

We may update this Privacy Policy as our services, suppliers or legal obligations change. The latest version will be published on this page with an updated effective date.

14. Contact

Privacy enquiries: privacy@primeimpact.co.uk. General enquiries: hello@ommagazine.com. Telephone: +44 (0)1787 224040. Post: Prime Impact Events & Media Ltd, 47 Butt Road, Colchester, Essex, United Kingdom, CO3 3BZ.